Photos
Hours
Sun | 9:00 AM - 3:00 PM |
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Mon | 9:00 AM - 6:00 PM |
Tue | 9:00 AM - 6:00 PM |
Wed | 9:00 AM - 6:00 PM |
Thu | 9:00 AM - 6:00 PM |
Fri | 9:00 AM - 6:00 PM |
Sat | 8:00 AM - 6:00 PM |
Sun | 6:00 AM - 9:00 PM |
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Mon | 6:00 AM - 9:00 PM |
Tue | 6:00 AM - 9:00 PM |
Wed | 6:00 AM - 9:00 PM |
Thu | 6:00 AM - 9:00 PM |
Fri | 6:00 AM - 9:00 PM |
Sat | 6:00 AM - 9:00 PM |
About Mini U Storage - Novi
Free 10 Starbucks gift card at time of rental, MUST be reserved through Sparefoot or Miniustorage. com. Free Truck rental period with each new unit rental (30 value), first 50 miles FREE (Insurance, deposit and fuel are renter's responsibility) Get all the details from the managers. Sparefoot rates are for new rentals only On-site Resident Managers Mini U Storage has friendly and knowledgeable staff that can help you with all of your moving and storage needs. We even sell moving and packing supplies on-site for additional convenience. Customer service is our #1 PRIORITY All Drive Up access units Free use of shelving for your convenience. Advertised unit sizes are approximate sizes. Please inspect the unit to be sure the actual size meets your needs. The special pricing and Move-In Discounts are for new customers only. **Due to high demand we can only guarantee availability for a few days, though we will do everything possible to honor all reservations. Please reserve your unit within 7 days of your storage need. Thanks
Unit Sizes and Pricing
5' x 5' unit
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5' x 8' unit
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5' x 10' unit
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10' x 10' unit
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10' x 12' unit
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10' x 15' unit
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10' x 20' unit
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Features
- Free use of truck (tenant must refuel, $19 truck insurance fee, $[50 miles at no charge] 250 -mile limit)
- Truck rental available
- Fenced and lighted
- Vehicle requires insurance
- Electronic gate access
- Penske truck rental
- Vehicle requires title
- Moving supplies for sale
- Manager lives on-site
- Email billing available
- Rent due on same day each month per lease start
- Auto-pay available
- Vehicle must be running
- Vehicle requires registration
- Title must match renter
- Insurance required
- Insurance available
- Homeowners/renters insurance accepted
- Cash accepted
- Checks accepted
- Credit cards accepted (Visa, Mastercard, AMEX, Discover)
- 5% military discount (active-duty, reserves, veterans)
- 5% senior discount
Customer Reviews 221
Laura Daly
Jane was very nice and helpful. Moving in was a breeze!
Carolyn Fellhauer
Move in was easy. She was very helpful and patient. I was not happy with the first unit, so she took the time to put us in a different one. Very happy with the service I received.
Shannon
Blown away by the helpfulness and staff!
Rachelle Ryan-Fabbrini
The office manager was pleasant and very helpful. She made the moving in process easy and answered all our questions.
Akem Athwal
Very good customer service the manager was very helpful during the move in process
David
Clean units, Jane was very informative, friendly and helpful. Great prices on shipping and storage supplies.
Edna Norton
The receptionist was great, she explained everything in a way that was easy to understand. Made sure I understood the pricing for the different size units. Showed me several different size units so I could see the difference in sizes.
Sherry Lumley
Jane, Nora, Lena (& Candice from the 8 Mile location) were extremely helpful and friendly! The property seems very safe & secure. We are pleased with our decision to rent here.
Maureen
Lena was professional and personable. Great at her job.
Kimberly Turner
I did not receive the Starbucks $10 gift card. The attendant said that they are not provided with enough cards to give them out for the promotional offer. Can you send one to me.
Dave Kolenda
The rental process was quick and easy. Customer service was very good.
Abhay Sood
The facility was good as well as the support
Mary Jo Cagle
I was impressed with the initial contact I made over the phone and very helpful, courteous team member in the office.
Srikanth Basa
Staff was very professional. All the paper work done quickly and movement happened smoothly. Really appreciate the services provided. And free Truck for moving is a BONUS
Michael Arnold
Good. Friendly. Clean. Easy Access.
Manjunath
improvement needed on maintain the cleanness.
Ken Jones
No complaints...except for no power to unit
Claudia Amaro
They answered all my questions I got a great deal and I’m happy overall with the experience.
Denise
Decent sized unit for the price. Good customer service. It appears to be an older facility but will work for me for now.
Clarice Chisem
The young man there was very nice, polite, knowledgeable, Patience, Teachable, Respectful. Great experience . Thank you.
Bill Rice
Very Accommodating personnel.
Brittney Boyd
The employees were very helpful.
Anirudh
It is very clean and spacious. The staff is very friendly and knowledgeable. I would refer it to my friends. It is way better than the bid brands.
Bren
Customer service was very pleasant and professional.
Sharonda Finley
Kevin has amazing customer service skills. I have never met anyone that is so friendly, patience and funny at the same time. He made sure I was happy with the unit. He went above and beyond his job duties. I told Kevin he deserver a raise with the great customer service he provided to me and other customer that came through the door. He kept the same smile and energy the whole time I was there. I wish more people had his energy and great attitude.
Carrie DuBord-Atkins
In person and online customer service are both wonderful. Safe and secure and the units are dry with no visible signs of previous water damage
Amir Williams
Customer service at this location was simply amazing. Prices weren’t too bad and the location itself was great for me. I am satisfied overall and couldn’t have chosen a better storage unit!
Erica
I believe ourcustimer service person's name was Aaron at the facility. He was very helpful. The move in process went smoothly. The only thing I have not received yet is the promised $20 amazon giftcard I'm to receive via the AAA move in special. Also, be prepared to pay a $16 admin fee and $13 for a lock for your storage unit.
Kray
Customer service was good but need the units to be cleaned.
Tim
Great spot, you can’t beat the AAA move in deal.
M. Jones
I had the best experience at this facility from filling out my paperwork to moving in. This staff goes above and beyond and Mini Self Storage should be honored to him them. I feel safe and confident with storing my belongings here until my renovations are completed.
Elizabeth Bilodeau
Ryan & Kim are spectacular ЁЯШН this is the Best experience thank you so much! I definitely will recommend all services!
Swaroop
Customer service is awesome and facility is super clean
Bobby Hearn
Ryan was helpful and efficient. I believe Ryan had most of the paper ready. I was in and out in 30 minutes, including dropping of my stuff
Matt
Only issue is with the app it says I don't have a unit.
Robin
I had a very positive experience registering for a storage space. The couple running the facility were very friendly and informative. The pricing was what I was looking for. The storage unit and grounds were neat and clean. I give my service two thumbs up.
ANDREW
Everyone was real nice. My unit housed thing as expected.
Denise
Very easy to reserve and clean facility. Very friendly staff!
Katelyn
I moved in on a discounted rate and even got a free truck for 24 hours. Amazing deal. The on site managers are very nice and helpful
Cynthia Milewski
Customer service is outstanding and deals were great! Thanks to Sparefoot for making the decision so much easier with their tutorials.
cecilia
Fast and easy My stuff feels safe and I love how I can access my things easily and pay online
Olivia
They were great! Got us two units on very short notice. Great communication, friendly, and very helpful! Definitely would recommend to anyone looking for a storage unit!
Erica
Excellent customer service online up to face to face customer service. Wonderful Experience!
Carianne
Great place! Great price and location!
Penny
Staff was extremely helpful in answering questions
Robert
Pricing was excellent compared to other storage places!
Gaurav
Got a 5, 8 storage. Manager explained everything nicely while doing papaerwork. Clean Place and friendly staff.
Julie St John
I had never rented a storage unit before and this staff made it very simple. The price was fair, a free truck rental, and they walked me through step by step.
April
Great staff and clean storage areas!
Stephen
Andrea is very pleasant to work with!
Bryan
Very helpful staff. Nice lady just took over. Very thorough.
Amy
Customer service needs improvement on timeliness to rent space and the overall process
Rebecca
Lady at the front counter is questionable, but decent service.
Shaun
Staff was very helpful. Great Location. Clean Unit in great condition. Great Price. Great deal overall. Everything went as smooth as I could have asked.
Nicholas
Location is close to the freeway and the storage units are easily accessible during operating hours.
Ebonique
Great Prices, location and wonderful staff, also nice perks!
Karen
Very affordable and easy to get to. Friendly and helpful staff.
Lindsey
The whole process was very easy. The woman working at the front office was absolutely fantastic to work with. I wish I had her card on me so I could put her name in, but she was so kind and thorough. Great experience!
Brijesh
Good facility and customer service. They provide free truck for moving too.
swamy
Storage Unit is good and service was good.
Heather
I have never rented a storage unit before and I was very satisfied with the service at Mini U and impressed with the cleanliness and kind staff
James
Excellent customer service. Would use again.
Debra Meyers
I like the location of the unit. It is close to my home and work. The hours are very good too.
Melissa
Move-in experience was perfect. The staff is wonderful. Helpful in every way. I dealt with the manager Kim and a young man who's name I can't remember right now, and both were very helpful and accommodating. Kim is a jewel; make sure you don't lose her to another company! And the facility is very clean. Thank you!
DAVID
Nice place clean very friendly and professional staff
Debra
Yes I would use this again. I saved money and it was quick and convenient.
Julie
When I reserved my unit, Sparefoot assured me I would have use of a free moving truck. Didn't happen. But MiniU was able to get me a "deal" (not really) on a Ryder truck. The 8x10 unit is actually 7x9. Why not just call it a 7x9? You are quoted a price, but when the first invoice arrives you'll discover an additional $9 insurance fee and $2 paperless billing fee that wasn't mentioned. Why not just add $11 to the price you quoted? The facility is nice. The managers are nice. But whatever happened to just being honest?
Tristina
This c couldn't have worked out any better for me it's a far as price location everything beautiful size the guy was real nice and very helpful and man did I get a good deal
Cheryl
Great location, AAA discount and free rental truck is nice too!
James
Excellent customer service. Would recommend.
Tom
The site team was very accommodating and great to work with.
Mary Sue
Good place. Staff very accommodating. Doors to units are outside which is very convenient but just a little cranky to open. Overall good experience thus far!
John
Great Customer service - would like to see 24/7 access as an option
Ingerie
Excellent service I'd recommend to family and friends.
David
Check in was painless and facility is easy to use.
Glorianna
The check-in, location, staff and pricing was very good. Everything was satisfactory.
J.J.
I only needed a little space for like a month and went online to search for the best price...Mini-u storage popped up and was over $50 less than the storage place right at the end of my street. The owner and her husband were so nice to us and so helpful. Thanks for everything.
Glorianna
The new person managing the front desk was very thorough and helpful.
Steffen
I was looking for a fair priced, uncomplicated storage unit and found exactly this! On top, it comes with professional & friendly customer service, clean units on a well located and secure (I.e. gated..) ground. Well deserved 5 stars.
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the best that i found. kudos.....................
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can't go wrong with this place.
Gerald
Met my moving and storage needs.
Stephanie
Thanks for all the help with our move and the free truck!
Brenda
Great service and very prompt and friendly.
Leslie Selis
I appreciated the free truck rental. I did feel rushed though. I didn't fill outthe paperwork until later in the afternoon and I had to have everything moved in by 9pm when they closed.
Jeremy
Easy move in and the best price around.
Kimberly Booker
Good customer service. No worries with my items in this storage.
Lynn Pope
Very nice , helpful , and friendly!
Colleen
Management accomodated my Immediate needs. The unit I moved into had a smooth operating door. My only request wiuld be for later hours.
Erika
Needed a nice sized storage unit with no stairs etc...not too far away from current location. This place was nicely priced with a good move in special and great customer service
Erika
Tonya helped me at the novi location and she was awesome, knowledgeable, prompt, definitely put the customers first, you can tell she cares, she deserves a raise, it's just a storage unit, but she sold me.
Bret
The manager helped me change my unit in the rain...very nice!
Valerie
My experience was very good. Facility clean and organized.
HOWARD
Excellent customer service and handled every thing very well. Very friendly people to deal with.
mark
Slow service inexperienced staff. Keycodes to leave is a pain. They have a big truck with a banner stating FREE USE of this truck but it was not offered to me - when I had 30 boxes to move. Just slow Just clueless
M
CSR was inefficient and experienced took a long time to fill out the paperwork's figure out how to do them.
Terry
Thanks SpareFoot for the nice recommendation of the Mini U Storage in Novi, the place is very nice and I would highly recommend it to all.
Ankur
Process was fast and facility is very clean. Manager is awesome.
Natalie
Friendly staff, nice to be able to rent truck and storag unit right on premises.
Joshua
Got my free rental truck and everything went great! Finished just before it started raining.
Jonathan
I just moved my stuff into storage and the manager helped very well with the process for the unit.
Randy Marcos
Needed a short term storage facility and Mini U Storage had an available unit that met our exact needs at a good price, better than most others.
Kristen
Victoria
Good customer service. Good location and very good move in price.
jacob
Overall great place. Would recommend this place to everyone.
Natalie
Very Accommodating and friendly
Alex
All in all spare foot is an awesome website and I got a good deal
Shaun
I was pleased
Farrah B
The staff is very helpful and the facility is very clean and secure.
Brenda
Derek
I used Sparefoot.com and immediately called the mini storage front desk to verify this website. She had told me that once I put my reservation in and then come fill out all the documents & receive my storage unit I can go back to Sparefoot.com and redeem the offer. The customer that was in front of me got the exact same size storage unit. But he had paid $79.99 for the first month plus the $20 one time fee from the mini u storage place. That customer did not use an online source like spear foot.com or he would of only paid the one time fee of $20 like I did and got the first months rent free with a $20 Amazon gift card for being a triple a membership cardholder. This website is 100% legit in my opinion I used it for the first time when I google for storage units and saved $80 unlike the customer before me paid for in full
Mike Nuhn
No complaints. Staff go out of their way to take care of you, great location and pricing.
Cathleen
No surprises... Everything came out as promised in the Internet deal I saw. Only small issue was clerk talked too fast and it was difficult to understand what she was telling me. Then again, she was pleasant and kind. Just needs to slow down her speech.
Bronek
Clean secure and price is good
Donald R. Sperling
I appreciated the way that they treated me when we when in to pay for the unit. They were very helpful in explaining all of the rules and even walked me out to the unit before I did the paperwork and paid for it just to make sure i was satisfied with it.
Lindsey
Great storage facility. Very nice staff. I'd go here again in a heartbeat.
Jessica
Really helped getting us what we needed on time. Could have better prices
Hillary
I would definitely recommend to a friend. Convenient location, clean, friendly staff, good prices.
Randy
Clean units, convenient location, friendly, helpful staff
Susan
Very good
Joseph
Great staff and very friendly
Brian D. Brengle
Jim and Lynn were very hospitable, informative, and helpful. very clean and well kept storage facility. You can't go wrong here.
Richard
Shelley Stephen
Great location. Clean units. Shelves if you want them; not if you don't. Managers are great, friendly, helpful. AAA discount is nice too!
Valencia
Mini U Storage is a good storage place. The process of obtaining a unit was quick and easy and if you sign up on Sparefoot you can save big! The management is very nice and friendly. They also give you a free moving truck! My only dislike is that all units are outside, there are no inside units. I have experienced spiders and creepy crawlers in my unit because the unit is outside. But, other than that, it's still a great place, very secure and clean units.
Ryan
They were able to get us in on a days notice and provided us a moving truck
Victor
Mallory
You guys were super awesome and helpful.
Valencia
Olivia
very friendly staff, good pricing - though I was a bit put out that free shelves that were advertised were not available, and that free truck still costs $30 for mandatory insurance. (can't use own) Otherwise, very clean, well kept and convenient.
AnnaLisa
The reasonable prices are what attracted me to this facility. I am quite pleased how easy it was to use Sparefoot to select my unit. The entire process was uncomplicated and very efficient. Excellent on site customer service was the icing on the cake.
Kimberly
Very nice.
Heather
Very helpful and pleasant staff. Smooth process.
Carol Ferguson
I would recommend this outfit to anyone looking for storage. I had no problems getting a atorage unit. Very helpful office staff.
Ambika
James Monahan
Access hours are more than accommodating.. AAA promotion for first month free is great! Staff was friendly and helpful. Easy access to unit and location is on main road.
Grant
Very satisfied here. The price is right, a big fence secures the property, and the units are clean and dependable. Best storage facility I've seen! The staff was really helpful and nice. I have no complaints so far
Susan
Jill
Debbie Clark
From booking the storage to talking to the staff, i was very pleased. i worked next door to this storage and saw how well maintained it is kept
Catherine
It was ok. There was someone before me in line so it took longer than expected
Robert
Aaron
I was able to reserve my unit online and on my lunch break drove to the place to sign some paper work and in 10 miin i had my storage unit. Later that night i drove back with my stuff typed in my gate code and fill up my unit. Very quick and easy.
Craig
Good experience. Drywall on first unit shown was falling down from the ceiling.
Monica
Easy reservation made online, office staff handled the activation of the unit quickly and efficiently, he explained everything quickly and clearly; everything was easy to do!
Sean wood
Jozsef Kopacz
Clean storage place ,secure helpfull management at good price!
Ashley
LaDonna
Great place to rent a unit
Cathleen
Very pleased, so happy I went with Mini-U storage. I went off the reviews I had read when trying to find a place and they lived up to them. Very understanding and empathetic staff.
Melissa
Fairly easy. The lady was beyond helpful. We rented a truck and a storage unit. She made it very stress free. We would highly recommend this place to everyone!
john
The associate I dealt with was very friendly and covered all the details. He walked me to the unit and then went through the lease agreement point by point..
Blair
Very nice and easy to get in.
Joy
Friendly service, very safe and staff explained the process clearly.
Lauren
Service was quick and to the point just what I needed for a quick move.
Cathleen
Margaret
When I came to inquire about a unit at mini-U, the attendant told me how to save some money by going through Spare Foot. I thought that was very helpful, and I did save money on a unit.
Jennifer osborne
Gering the unit was no hassle at all , moving in was no problem you get to use their truck for free 1 time.
Kellie
There is a lack of communitcation between office assistants. I reserved the van and a storage unit for a very specific price and the office assistant upon arrival had no idea I reserved and had been quoted anything. Paperwork was fine and returning the truck was a smooth transition.
Doug
Melissa
very friendly people. easy access. well recommended
Mark
Jennifer
I made a reservation online for a fantastic rate. The service was quick and friendly. I even utilized the free truck with my move in and that was an amazing feature!
Scott
I called SpareFoot to book my reservation instead of booking online. The gentleman I spoke with was very helpful and knowledgeable. With in minutes of ending my phone call with SpareFoot I received a call from the manager at "Mini U Storage." The manager wanted to make sure that I had all of the info I needed and to answer any questions. The customer service has been great thus far. The facility seems pretty secure and the unit was reasonably clean. The facility appears to be in good condition too. Over all, I would recommend this facility and SpareFoot to a friend.
Dhimant Dave
Simple process - a phone call and everything is set. Good follow up in form on e-mails and text messages.
Dhimant Dave
It was easy to book (online and a phone call). Taking possession of the unit was also a breeze. Website gives a very good idea of the unit sizes. Terms and conditions are also not as scary as I thought they might be! Just moved in, so far so good.
Robert Miller
Online process very easy and the transition to in-person experience went very smooth. Incredibly friendly and helpful, and full of discounts/extras. Free truck use saved time. Would recommend on-line service and this location.
desiree
Manager was helpful. He covered all details. He was professional. Storage is commensurate with price.
Steven
Easy to secure online. Great price for unit. Easy to understand closing.
JOSEPH D.
no problems fine
Chad
clean quick and easy - inexpensive also with Tim being extremely helpful. Couldn't ask for easier
Brent
Tamika
It started out bad due to a previous worker who didn't put my paper work in the system but the person that filled in that day I believe his name was Jim did an excellent job in assisting me
Elizabeth
Very good. Had a change in move in date and truck rental and front desk was very accommodating. Very pleased.
Andrew
Friendly and efficient staff, clean units, and convenient access.
Chad
Michele
Overall good service
Sandra
quick easy great price
Mark
mary
Eiji
It was very bad wheather, but the guy was very friendly and helpful.
Mark
Ken
Everyone is nice. Good prices/value.
Gina
Joseph
Great location and great price. The staff was helpful and the facility is secure.
Gaye Bradshaw
Arthur
Renting a storage space- Tim was very thorough & efficient.
污潤
great experience second year going there
jeff l
James
Personnel made the process easy, overall a very experience.
Deborah
Nice staff. Was not impressed with how the rates go up once a year. Billed insurance right away when I had insurance. Little quick to try and make a quick buck
Katie
very easy to work with; great location for my needs
Marquita
Mr.Russett was very pleasant and answered all of my questions.
Jay
Very good!
Josiah Knight
Reserving was easy online--price was good and staff was friendlly and helpful--the unit was clean and perfect size for us!!
Tracey
卡牡
Rented one of the smaller units to store items while trying to sell our home. Pleasantly surprised at how much this unit held. Very professional, pleasant and accommodating staff. Highly recommend!
Laura Corsun
Overall, everything was great from reserving online, price, going in to complete paperwork. Very curteous and helpful. Only issue is the auto security lights in my section don't seem to work - have to give them a call.
Lee Ann
Very good, customer service is clearly a priority. The guy in the office is very nice. I think his name is Tim.
Lawrence
Great customer service with Tim.
慌慮
Antonio
Well Organized, A very positive experience.
Jeremy
Very easy and accomodating. I needed to upgrade the size of my unit last second, and they helped me do that with no issues.
Ross
It was an OK experience.
慚档
Great!
Jennifer
Could not have found a better place! Everything was great from the price availability. Free truck, size ect.Manager was awesome very helpful and professional.
Barabara
Excellent service from salesperson
Ron
Good place. Great price with Sparefoot.com pricing.
Prashanth
Prashanth
Steve
Very professional,coueteous,and timely.
Sarah
Jessica
Fast,friendly,clean.
Matt
Prompt, courteous employees who answered my questions and were very accommodating. I would recommend this facility to others.
Manon
I reserved the unit on-line. When we arrived to fill out the documents and get our key, the person who worked with us found the reservation information but quoted us a completely different price. We were also then informed of the one-time fee (nothing on line about this) and also other costs that were a surprise. We like the unit and the location, the security etc., but the on-line order to the reality of the cost was way out of line. Seems to be a big disconnect in the advertising and what the office staff knows. This is not professional. As a result it took over 1 hour to get everything completed. We did finally get the price we were reserved at (I had the documents to prove the on-line price), but that part was not a great experience.
Lynda
I had a great experience with mini-u storage. I arrived when the employee was on lunch break, so I advise to call before you head over there. Other than that I am happy storing my things at mini-u storage.
Marsha
Great job!
Rondal L.
Awesome!!
Kevin
Very fast,efficient and helpful!
Brenda Stilley
I was in a pinch on the Weekend of Memorial day. Every place I called was closed....except the Grand River location in Novi. They had GREAT prices, Friendly and Helpful staff, and easy move-in! I HIGHLY RECCOMMEND this location for your storage needs!